There was an Adobe AIR update recently to v3.4.0 which seems to have played havoc with some users Backup Smart installations.
After upgrading Adobe AIR Backup Smart loses it’s Adobe AIR store where all the settings and tasks are stored. Unfortunately there doesn’t appear to be any way of avoiding this. It also doesn’t happen to everyone. So I’m unable to advise if you will be affected until you upgrade AIR.
However Backup Smart has the ability to save your task list to an external file for safe keeping (It has a file extension of *.BSM). I highly recommend you do that before upgrading Adobe AIR to v3.4.0, just in case. Backup Smart prompts you to create / update this external BSM file every time you close the software after you’ve made changes to a task.
This way if you do lose your Backup Smart tasks and settings it will only take you a few clicks to get everything back by re-loading your saved task list. You will still need to re-enter your settings though those are not exported with the tasks.
If you didn’t save your task list and have already upgraded your Adobe AIR and you’ve lost your task list then you will have re-enter them in. If you have a lot of tasks then please use the bulk CSV file insert method. You can access the CSV template from the download page.
The other thing you need to note, is that you will need to re-register again using the email that you purchased the software with. When you go to re-register the system will tell you that you are already registered. You will need to clear your serial number out of the licensing database here http://backup-smart.com/serial.
It’s been a long time in between updates for Backup Smart, v1.69 has now been released. You can upgrade from inside the software or from the download page. This release is unrelated to the Adobe AIR update already mentioned.
Host Monster support has been dropped since they are no longer using cPanel backup methods. They have their own special backup sauce now, and they have discontinued access to the standard cPanel backups.
If you experience any issues or need a hand with post Adobe AIR v3.4.0 updates, please submit a ticket in the support helpdesk here. https://websmartcentral.com/support
1) Fix for including some extra error messages into scheduler email
2) Fixes to French language (thank you Hubert Daul for your great work with helping to translate my terrible French)
3) Tasks now save by task name rather than domain name
Having tasks save to the HDD by task name rather than domain name is important for users with multiple tasks on the same server and also users that use HTTPS (secure connection) to access their cPanel control panel.
Users on shared hosting that wish to use the hosting providers shared SSL certificate can now do so.
For example, your domain name is widgets.com but your hosting provider forces you through https://myhostingprovider.com to access your cPanel
So your task name would be widgets.com and your domain name would be myhostingprovider.com
Now Backup Smart saves by the task name (which can be anything that enter in) rather than the domain name. This may be the same for multiple accounts which is why using the domain name to file the accounts on the HDD had to be changed.
Backup Smart will of course as you to update when you next start it up.
As per usual, any issues and just drop in a support ticket online.
Finally I can formally release the Backup Smart (website backup application) upgrades that have been in the works for a long time.
Those that own the software get all updates for FREE.
Thanks to users who have given feedback and requests. These updates have made Backup Smart a much better application.
I’d like to thank these users specifically for taking the time to check over my translations into languages other than English.
Hubert Daul – French translation checking
Matthias Günter – German translation checking
George Johnston – Spanish translation checking
Pieter de Jong – Dutch translation checking
There have been several minor updates lately with this final update seeing the latest round of changes complete.
Here’s what was added up to version 1.52…
* Multilanguage support. Now supports English, French, German, Chinese, Spanish, Dutch. This was a massive structural change to enable different languages but one that makes Backup Smart so much more accessible.
If you want a language supported and are prepared to check my translations then let me know. Or if you see any text that doesn’t make sense, please contact me.
* Better checking of task list changes, and reminding you to save your task list externally so you don’t lose your changes if something goes wrong
* Wider cPanel support to work in with new cPanel security features.
* Added Host Monster support since they have a highly customised cPanel setup
* Added in ability to handle users with global subdomains setup in cPanel.
* Added in support for SSL HTTPS ability. Some host enforce HTTPS for cPanel logins.
For those that haven’t checked out Backup Smart yet, go and grab yourself a FREE 7 day trial of the software.
For those that own a copy of Backup-Smart just restart the software and it should self update, or use the update option in the help menu.
Let me know your thoughts on the upgrades, or if you want something else added to / changed in the software.
It’s been a couple of weeks since I first launched Backup Smart and the comments back from users has been great.
So great in fact, that I’ve implemented their suggestions and made the software even better.
With more to come in the next release as well that I couldn’t fit into this release.
There is a new update to the software with these changes …
Site5 control panels are now supported for backups
Enhanced the SMTP settings
Several bugs were fixed, including a big one for MAC users
Simply start Backup Smart and under the Help menu, click the Check For Updates menu item.
Or go to the Backup Smart download page and click on the installation badge.
2 important changes to this release other than the new Site5 backup ability.
1) MAC OSX Download Bug Fixed
For those users on MAC OSX there was a bug in where the downloaded files where placed and named. How it escaped testing is beyond me, since it was working at one point.
Anyway if you are using Backup Smart on a MAC, please go to the location where you specified Backup Smart to download the backups to and you will need to manually clean up the files that were incorrectly named. You’ll notice them straight away if you haven’t already, since they have the directory name and the file name all joined together.
2) Scheduled SMTP Settings Changes
In order to provide a more robust emailing feature to send you emails when your scheduled backups are complete with the backup log transactions, the SMTP settings on the settings option in the menus has been enhanced.
Everyone that had entered their SMTP settings will now need to go back to the settings screen and enter in some of the other SMTP fields, like sender name and email address and SMTP port.
Some users were not able to receive emails and most likely it was due to not providing all the SMTP information that servers need.
The help video regarding this feature will be updated shortly to reflect the changes.
Work on the next update release has already started…
More control panels supported, let me know if you want your hosting providers control panel examined to see if it’s able to be supported.
Failure proofed large backup file downloads. I’m talking accounts that are over 5GB in total size. You can attempt to download a large backup, you may get lucky, but if your internet connection hiccups then your download will stop.
I know I didn’t which is the main reason I developed this software. You see I have a lot of websites and look after even more for other people.
Backing up your websites has always had 2 draw backs.
1) You have to remember to do it.
2) You have to have a lot of time to do it since it’s a very manual process.
My new software solves both of those draw backs for those of you lucky enough to have your web hosting on a cPanel web server.
Let me first tell you how to backup your website using cPanel.
a) Go to your http://website.com:2082 and enter in your credentials.
b) Go to the Backup icon (will look different depending on your theme)
c) Click on the link to download the home directory backup (this will take all your files)
d) Click on the links to download your databases
e) Click on the links to download your email filters or email aliases
Now you can do all that or you can set it up in Backup Smart and it will do it all for you on a schedule that you set. Couldn’t be simpler.
Plus it runs on Windows, MAC OSX and even Linux by running under Adobe AIR (which is a new cross platform application environment)
Have a look at this promo video I made for the software.
If you think it’s something that you could use, I have a 7 day free trial for it, and if you read this post prior to 02Feb09 then you can get an early bird special offer of just $7 which is a saving of $30 off the $37 price tag that I’ll be selling this for.
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Another upgrade to Backup Smart is available.
